Terms and Conditions
Welcome to www.RetreatDesignPro.com!
These terms and conditions outline the rules and regulations for the use of Retreat Design Pro's Website, located at https://www.retreatdesignpro.com.
Introduction:
These terms and conditions ("Terms") govern your access to and use of Retreat Design Pro’s website and services ("Services"). By using our Services, you agree to be bound by these Terms.
Services:
Description of Services: Retreat Design Pro provides website design, marketing, and related services for vacation home rental businesses.
Service Availability: We strive to ensure that our Services are available at all times but do not guarantee uninterrupted access and may occasionally be unavailable for maintenance or other reasons.
User Responsibilities:
Accurate Information: You agree to provide accurate and complete information when using our Services.
Compliance: You agree to use our Services in compliance with all applicable laws and regulations in the state of Arizona, USA.
Payment Terms:
Fees: Fees for our Services are specified on our website and are subject to change.
Payment Methods: We accept Venmo, checks, or cash at this time.
Refund Policy: Refunds are provided under specific conditions outlined in our refund policy.
Intellectual Property:
Ownership: All content, design, and intellectual property on our website are owned by Retreat Design Pro.
Limited License: You are granted a limited license to access and use the website for personal purposes only.
Privacy Policy:
Data Collection: We collect personal and non-personal information as described in our privacy policy.
Data Use: Collected data is used to improve our Services and for other purposes specified in our privacy policy.
Data Protection: We take measures to protect your data from unauthorized access and disclosure.
Limitation of Liability:
Disclaimer of Warranties: Our Services are provided "as is" without warranties of any kind.
Limitation: Retreat Design Pro is not liable for any indirect, incidental, or consequential damages.
Indemnification:
You agree to indemnify and hold Retreat Design Pro harmless from any claims arising from your use of our website or Services.
Changes to Terms:
Right to Modify: We reserve the right to modify these Terms at any time.
Notification: We will notify you of any changes to the Terms via our website or other communication methods.
Governing Law:
These Terms are governed by the laws of Arizona, USA, without regard to its conflict of laws principles.
Privacy Policy
Introduction:
This privacy policy explains how Retreat Design Pro collects, uses, and protects your information.
Information Collection:
Personal Information: We collect personal information that you provide to us directly, including:
Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Credit card number, billing address, and payment transaction details.
Account Information: Username, password, and account preferences and settings.
Business Information: Business name, business address, business phone number, and tax identification number (if applicable).
Demographic Information: Age, gender, and occupation.
Customer Support Interactions: Details of inquiries or support requests and communication history.
Non-Personal Information: We collect personal information that you provide to us directly, including:
Technical Information: IP address, browser type and version, operating system, and device type.
Usage Data: Pages visited on the website, time spent on each page, clicks, and navigation patterns, and referring website or search engine.
Cookies and Tracking Technologies: Cookie identifiers, tracking pixels, and web beacons.
Aggregate Data: Statistical or aggregated data derived from personal information but not identifying specific individuals.
Information Use:
Purpose: We use collected information to provide and improve our Services, process payments, and for other purposes as described in this policy.
Third-Party Sharing: We may share information with third parties under specific conditions outlined in this policy.
Data Protection:
Security Measures: We implement security measures to protect your information from unauthorized access and disclosure.
Data Retention: We retain information for as long as necessary to fulfill the purposes outlined in this policy.
User Rights:
Access and Correction: You have the right to access and correct your information.
Opt-Out: You have the right to opt-out of data collection as described in this policy.
Cookies:
We use cookies to enhance your experience on our website. Our cookie policy provides detailed information on the types of cookies we use and how you can manage them.
Changes to Policy:
Right to Modify: We reserve the right to modify this privacy policy at any time.
Notification: We will notify you of any changes to the policy via our website or other communication methods.
Cancellation and Refund Policy
Cancellation:
Policy: You may cancel our Services under the conditions outlined in this policy.
Procedure: To cancel a service, contact us at retreatdesignpro@gmail.com and follow the provided steps.
Refunds:
Eligibility: Refunds are provided under specific conditions as outlined in this policy.
Process: To request a refund, contact us at retreatdesignpro@gmail.com. Refunds will be processed within 90 days.
Dispute Resolution
Dispute Handling:
Procedure: If you have a dispute with Retreat Design Pro, contact us at retreatdesignpro@gmail.com to resolve the issue.
Arbitration: Disputes may be resolved through arbitration under the rules of the American Arbitration Association (AAA).
Contact Information
Customer Support:
For assistance, contact our customer support team at retreatdesignpro@gmail.com. Our office hours are Monday-Friday 9AM-5PM, MST.
